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Bug with Virtuino Pro and new cellular
#1
Hi,

I bought Virtuino Pro in December 2018. I changed my cell phone a few months ago. When I want to add a widget, the application asks me to buy Virtuino. When I Click to buy Virtuino 6 Pro, the application gives me an error code (I already have this item). How do I activate my purchase again? I don't have an ID number.

I uninstalled then reinstalled on my Virtuino purchase account, but it doesn't work. This procedure works well on my old cell phone, but not on my new cell phone.

I don't have the purchase receipt from Google Play, but I have a screenshot that proves I made the purchase.
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#2
Hello,

please follow these instructions:
https://virtuino.com/forum/showthread.php?tid=3
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