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+--- Thread: Pro issues (/showthread.php?tid=1168)
Pro issues - lar - 01-04-2023
I purchased the Pro version via the "Buy" button in version 0.2.0 on Android and the transaction completed, but I'm unable to get the application out of the Trial mode. Clicking on "I have alread bought" just gets me a "The pro version has not been activated". Am I missing an activation step?
Thanks.
Lisa
RE: Pro issues - iliaslamprou - 01-05-2023
Hi,
I think this is a bug. I will try to fix it on the next update.
I will send you a product ID for the activation.
Could you send me an email with the google invoice or the purchase id?
Your email address is needed for the activation.
my email is: iliaslampr@gmail.com
RE: Pro issues - Costy1957 - 01-06-2023
(01-05-2023, 12:31 AM)iliaslamprou Wrote: Hi,
I think this is a bug. I will try to fix it on the next update.
I will send you a product ID for the activation.
Could you send me an email with the google invoice or the purchase id?
Your email address is needed for the activation.
my email is: iliaslampr@gmail.com
I also bought the pro version, I can't activate it.
Costy1957
RE: Pro issues - iliaslamprou - 01-06-2023
(01-06-2023, 01:34 PM)Costy1957 Wrote: I also bought the pro version, I can't activate it.
Costy1957
Hi,
Please sent an email with your invoice. I will send a product ID.
RE: Pro issues - alperian - 01-09-2023
(01-05-2023, 12:31 AM)iliaslamprou Wrote: Hi,
I think this is a bug. I will try to fix it on the next update.
I will send you a product ID for the activation.
Could you send me an email with the google invoice or the purchase id?
Your email address is needed for the activation.
my email is: iliaslampr@gmail.com
FYI
same problem continues at android 0.3.0
purchase restore doesn't work.
(i ve received product id)
RE: Pro issues - iliaslamprou - 01-09-2023
I think the problem is not from the app.
Enter to the playstore using your account first.
Is your account connected with the playstore?
Then try again. The app uses the playstore account to check the purchase.
If you click the button to buy again you have to see a message like "You are the owner of this app".
RE: Pro issues - alperian - 01-09-2023
(01-09-2023, 11:16 AM)iliaslamprou Wrote: I think the problem is not from the app.
Enter to the playstore using your account first.
Is your account connected with the playstore?
Then try again. The app uses the playstore account to check the purchase.
If you click the button to buy again you have to see a message like "You are the owner of this app".
i made payment at nov 4 '22 after payment program not activated.
i made second payment at nov 7 '22 after payment program not activated again (you refunded this second payment.)
all payments made from my nickname gmail address
maybe the restore button is trying to restore from the wrong email address
RE: Pro issues - SonuSAAS - 09-04-2023
I had purchase vertuino 6 before registration but now registered account and activate.